Using the Service
- Am I required to use a pre-operator announcement like other answering services?
- Are all calls answered by a live agent?
- Can I receive a local telephone number?
- Are calls answered by US-based staff?
- Do you have expertise in specific industries?
- How many calls can the answering service handle at one time?
- How can I receive my messages?
- We have a lot of people who receive messages and they have different means of receiving messages. Will you be able to accommodate multiple delivery methods for my account?
- My other service puts me and my customers on hold all the time. Is this going to happen?
- Can you transfer or connect my calls directly to me?
- How quickly will my calls be answered?
- Are your services available nationwide?