Using the Service

How quickly will my calls be answered?

We provide each call undivided attention. Unlike some services, we do not place a call on hold to answer another call. If for some reason a call on your account rings over 3 times, it is answered in your company name and answered by the next available agent.

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How can I receive my messages?

We have a lot of options for you to choose from. However, some delivery methods take longer and therefore will incur more operator time being billed. Emailing you a message is immediate and involves very little operator time. We can call you on your cell phone and relay the messages, however this involves more operator time. Alternatively, you may always dial in through your answering service forwarding number and retrieve them through an operator.

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Do you have expertise in specific industries?

Having been in business for over 20 years, we have worked with just about every vertical and specialty business out there. We train agents to service accounts in unique industries. Visit our specialties page to learn about the many types of businesses we serve.

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