Blog

What’s the Point of an Answering Service? As you look at your business’s monthly expenses and annual budget, you may ask yourself, “What’s the point of an answering service?” That’s an astute question to ask, and there are many answers. Some initial ideas are to stand out from your competition, to provide great customer service, and to present yourself as a professional organization. Other considerations include to meet your customers’ expectations, to do all things with excellence, and to give you an edge over your competitors. This is just a start. With a bit of thought, you can surely come [...]

How Much Does an Answering Service Cost? When most people look for an answering service, one of the first things they ask is, “How much does your answering service cost?” This is an understandable question because it takes an objective look at a quantifiable answer. It makes business sense to know how much an answering service will cost. But is it the best question to ask? Let’s explore this a bit. A Bargain at Less Than Three Dollars a Day The cost of an answering service depends on how much you use it. If you use it a lot, the [...]

Are You Considering Switching Answering Services? Changing telephone answering services can present challenges, cause anxieties, and generate turmoil if not undertaken with intentional focus. Though switching answering services can be fast and easy when you transition to us at America’s Telephone Answering Service, a bit of planning can help make the process go even smoother. Now that you want to change answering services, you’re no doubt anxious to leave your current service in your rearview mirror and are anticipating what your new telephone answering service will provide for you. But before you move from the past into your future, spend [...]

Why All Spanish Speaking Answering Services Are Not the Same What should you do for an answering service if most, or all, of your callers speak Spanish? You need a Spanish-speaking answering service, of course. But not all Spanish-speaking answering services are the same. There are key differences, and if you select the wrong one, you and your customers will suffer. Though you could do an online search and wade through the hundreds of results, interviewing and vetting each possible answering service provider, do you have that much time? Probably not. But it’s too risky to hire the first one [...]

Miami-Based America's Telephone Answering Service America’s Telephone Answering Service serves clients across the United States. Our growth is a tribute to the success we’ve had in serving a diverse client base throughout the country. But as a Miami-based bilingual answering service, with 100 percent local staff, we’re committed to our area: Miami, Miami-Dade County, and Southeast Florida. If you seek an answering service with a local Miami connection and a local Miami commitment, your search is over. When you buy local from America’s Telephone Answering Service you invest in the local economy, and, as a bonus, you’ll enjoy award-winning service [...]

Key Outcomes of Using a Bilingual Law Firm Answering Service Are you looking for ways to better address the legal needs of your clients? Do you want to achieve better results without working even more hours than you already are? The solution is both simple and elegant. Hire a bilingual law firm answering service to handle your telephone communications for you, freeing you up to do what is more important and what is more fulfilling. Better Serve Spanish Speakers When you hire a proven bilingual legal answering service, you tap a professional organization that will handle your Spanish-speaking callers with [...]

Americas Telephone Answering Service is excited to expand our services to include the following. All of our latest service offerings are available with bilingual agents speaking English and Spanish. Telephone Answering Service Phone Answering Service Live Answering Service answering service 24/7 answering service Spanish Answering Service