A frustrated HVAC owner recently contacted us. He had enough with his current provider. Their continual errors caused more work for his staff and wasted their time.
This decreased his billable hours, which frustrated both the owner and his staff.
The kicker came when a large account he had been pursuing for months called with an emergency after hours problem. But his answering service bungled the call. And his prospect ended up calling his competitor. Now he has no chance of landing their business. They won’t even return his calls.
But after only a few weeks at America’s Telephone Answering Service, he already sees the difference. His billing has increased, his staff’s productivity is up, and his customers have stopped complaining about the answering service.
He agrees that they provide answering service solutions that work.
As a bonus our bilingual staff at America’s Telephone Answering Service have his Spanish clientele covered as well. He doesn’t have many Spanish-speaking or Spanish preferred callers, but when he does, “my answering service communicates with them in an easy and effective competence that makes me proud.”
This HVAC business is just one of the many companies that enjoy the high level of service provided by America’s Telephone Answering Service, every day—all 24 hours of each day, including holidays.